FAQ

Get Answer To Your Most Asked Questions

How do I book an appointment?

You can schedule your visit by clicking the “Book Appointment” button on our website and completing the secure form. Our team will review your request and contact you to confirm your appointment details.

What types of appointments do you offer?

We offer:

  • Virtual Visits (Telehealth) – Secure video or phone consultations

  • In-Person Visits – At our clinic location

  • Home Visits (if applicable within service areas)

Virtual care is available for patients located in Maryland and Washington, DC, or eligible patients within defined local service areas.

How soon will I receive a response after booking?

After submitting your request, you will receive a confirmation message. A member of our team will contact you within 24 hours (business days) to confirm your appointment and provide next steps.

Do you accept insurance?

We accept select insurance plans. Please visit our Insurance page for a complete list of accepted plans.

If you are unsure whether your plan is accepted, please contact us before your visit.

Do you offer self-pay options?

Yes. We offer affordable self-pay options for patients without insurance. Please contact us for current rates and payment information.

What is your cancellation policy?

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.

What happens if I miss my appointment?

Missed appointments without prior notice may be subject to a fee. Please contact us as soon as possible if you are unable to attend.

Still Have Questions?

We’re here to help.
Call us at (202) 991-1346 or use the Book Appointment form to get started.